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  • Why aren’t prices listed on your website?

    We do not sell direct to consumer; we have a nationwide network of dealers that are available to provide you with the EZ-ACCESS products you need. If you would like to find a dealer near you, please reach out to our Customer Service team and they will help you find a local option or you can visit any one of our authorized online retailers.

  • Do you provide installation?

    We rely on our nationwide network of EZ-ACCESS dealers to provide installation for the products that require it.

  • What lengths do your ramps come in?

    EZ-ACCESS residential portable ramps range from 2’-10'. Modular ramp systems can be configured to any length needed.

  • What if there’s not a dealer close to my home?

    We do have authorized online retailers that sell our products that can have the product directly shipped to your home.

  • Are EZ-ACCESS products covered by Medicare?

    Ramps and vertical platform lifts are not covered by Medicare. Check out EZ-ACCESS' funding sources section for ideas on how to pay for your ramp.

  • Do you lease your products?

    We do not lease or rent our products but many of our dealers do. We can help you find a local dealer in your area that has this option available.

  • What are your ramps made of?

    Other than a couple of door threshold mat options that are made of rubber, all EZ-ACCESS ramps are made of aluminum which is lightweight, yet durable and will not rust, rot, or deteriorate.

  • When should I use a vertical platform lift rather than a ramp?

    Vertical Platform Lifts are oftentimes used in cases when space is tight and there is a significant rise that needs to be accommodated. A VPL has a small footprint in comparison to the vertical height it can achieve.

  • What is your return policy?

    Returns accepted up to 60 days from date of invoice and must be in original condition/packaging. Special orders are not returnable. All returned and/or refused delivery items are subject to a 15% handling and restocking charge, plus freight both ways. Hygiene products are non-returnable; please contact Customer Service for details.

  • Do you sell direct?

    Yes, we sell our commercial products direct. This allows us to cut out the middleman and get you the necessary access solution for your project in an easy and timely manner.

  • What is your lead time?

    We ship all standard products within 24-48 hours after purchase.

  • What are your products made of?

    All EZ-ACCESS commercial ramps, platforms, steps, and OSHA stairs are made of aluminum which is lightweight, yet durable and will not rust, rot, or deteriorate.

  • What lengths do EZ-ACCESS ramps come in?

    EZ-ACCESS commercial modular ramp systems can be configured to any length needed.

  • Do you have product experts that can design a custom solution for my project?

    Yes, we have product experts as well as an on-site engineering staff that can help bring your vision to life. Let us know what you’re looking for and we will tell you if we are up for the task!

  • What do I need to do to get a quote?

    In order for us to provide you with a quote for an EZ-ACCESS ramp system, we need all necessary measurements and information about the site. We have a quote request form that covers exactly what information we need to get started. Fill this out and our team will get back to you!

  • Do you offer drawings?

    Yes, we offer layout drawings for all projects and if any specific drawings such as stamped drawings are needed for the project, we can make those available to you.

  • Do you provide installation?

    We can offer installation services in certain areas of the country if we have an available installer within our network, otherwise, installation is your responsibility.

  • Do you lease your products?

    We do not lease or rent our products.

  • What is your return policy?

    Returns accepted up to 60 days from date of invoice and must be in original condition/packaging. Special orders are not returnable. All returned and/or refused delivery items are subject to a 15% handling and restocking charge, plus freight both ways.

  • What lengths do EZ-ACCESS ramps come in?

    EZ-ACCESS industrial portable ramps range from 2’-14'. Modular ramp systems can be configured to any length needed.

  • What are your products made of?

    All EZ-ACCESS industrial ramps, platforms, steps, and OSHA stairs are made of aluminum which is lightweight, yet durable and will not rust, rot, or deteriorate.

  • Do you offer layout drawings for your ramp systems?

    Yes, we offer layout drawings and if any specific drawings such as stamped drawings are needed for the project, we can make those available to you.

  • What do I need to do to get a quote?

    In order for us to provide you with a quote for an EZ-ACCESS ramp, we need the initial rise, termination point of the ramp, obstacles or space constraints, and any grade variance between the initial point and the termination point. We will then help you determine if platforms are needed for turns or turn backs.

  • What is your return policy?

    Returns accepted up to 60 days from date of invoice and must be in original condition/packaging. Special orders are not returnable. All returned and/or refused delivery items are subject to a 15% handling and restocking charge, plus freight both ways.

  • What lengths do EZ-ACCESS ramps come in?

    EZ-ACCESS recreation portable ramps range from 2’-14'.

  • What are your ramps made of?

    All EZ-ACCESS recreation ramps are made of aluminum which is lightweight, yet durable and will not rust, rot, or deteriorate.

  • What is your return policy?

    Returns accepted up to 60 days from date of invoice and must be in original condition/packaging. Special orders are not returnable. All returned and/or refused delivery items are subject to a 15% handling and restocking charge, plus freight both ways.

  • Do you lease your products?

    We do not lease or rent our products.

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