Have Questions?

We are dedicated to providing excellent service to our customers and creating a team atmosphere in the workplace. EZ-ACCESS is always in search of individuals who understand the importance of teamwork and are committed to a higher standard of service at all times.

FAQs

What types of accessibility solutions does EZ-ACCESS offer?

EZ-ACCESS provides a variety of accessibility solutions, including ramps, lifts, and accessories for residential, commercial, industrial, and recreational purposes.

How can I determine the appropriate length for the ramp I need? 

EZ-ACCESS offers an Incline Calculator Tool to help you determine the appropriate ramp length based on your rise and slope requirements.

Can EZ-ACCESS provide custom accessibility solutions?

Yes, EZ-ACCESS offers custom solutions to meet specific accessibility needs beyond their standard product offerings. Contact our Customer Service team to get started on your custom project today!

How long has EZ-ACCESS been in business? 

EZ-ACCESS has been providing accessibility solutions since 1984.

How can I contact EZ-ACCESS for product inquiries or support?

You can reach out to our EZ-ACCESS Customer Service team via email at customerrequest@ezaccess.com or by calling (888) 679-2720

What slope is ADA-compliant for wheelchair ramps?

Answer:

The Americans with Disabilities Act (ADA) recommends a 1:12 slope ratio for wheelchair ramps. This means for every 1 inch of vertical rise, there should be at least 12 inches (1 foot) of ramp run.

For example:

  • 6" rise = 6 feet of ramp
  • 24" rise = 24 feet of ramp

EZ-ACCESS products like the PATHWAY® HD Modular Ramp System are engineered to meet ADA specifications when properly installed.

Are EZ-ACCESS ramps made in the USA?

Answer:

Yes. EZ-ACCESS manufactures its modular and portable aluminum ramps in the United States using high-quality, corrosion-resistant materials.

What’s the difference between portable, modular, and threshold ramps?

Answer:

  • Portable Ramps (e.g. SUITCASE® Singlefold or TRIFOLD®): Lightweight, foldable ramps designed for travel and quick setup.
  • Modular Ramps (e.g. PATHWAY® HD): Permanent or semi-permanent aluminum systems built to ADA standards.
  • Threshold Ramps (e.g. TRANSITIONS® Angled Entry Mat): Small ramps used to bridge doorways or raised thresholds up to a few inches.