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  • Do concrete footers need to be poured?

    Our multi-positional base feet have a large footprint which eliminates the need for concrete pavers or poured footers. They are also offset and rotatable, allowing you to tuck them under a ramp or set them close to a wall.

  • Why aren’t prices listed on your website?

    We do not sell direct to consumer; we have a nationwide network of dealers that are available to provide you with the EZ-ACCESS products you need. If you would like to find a dealer near you, please reach out to our Customer Service team and they will help you find a local option or you can visit any one of our authorized online retailers.

  • Do you provide installation?

    We rely on our nationwide network of EZ-ACCESS dealers to provide installation for the products that require it.

  • What lengths do your ramps come in?

    EZ-ACCESS residential portable ramps range from 2’-10'. Modular ramp systems can be configured to any length needed.

  • What if there’s not a dealer close to my home?

    We do have authorized online retailers that sell our products that can have the product directly shipped to your home.

  • Are EZ-ACCESS products covered by Medicare?

    Ramps and vertical platform lifts are not covered by Medicare. Check out EZ-ACCESS' funding sources section for ideas on how to pay for your ramp.

  • Do you lease your products?

    We do not lease or rent our products but many of our dealers do. We can help you find a local dealer in your area that has this option available.

  • What are your ramps made of?

    Other than a couple of door threshold mat options that are made of rubber, all EZ-ACCESS ramps are made of aluminum which is lightweight, yet durable and will not rust, rot, or deteriorate.

  • When should I use a vertical platform lift rather than a ramp?

    Vertical Platform Lifts are oftentimes used in cases when space is tight and there is a significant rise that needs to be accommodated. A VPL has a small footprint in comparison to the vertical height it can achieve.

  • What is your return policy?

    Returns accepted up to 60 days from date of invoice and must be in original condition/packaging. Special orders are not returnable. All returned and/or refused delivery items are subject to a 15% handling and restocking charge, plus freight both ways. Hygiene products are non-returnable; please contact Customer Service for details.

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